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publicize doesn't work

  1. soniabasso226071609

    I'm having troubles getting publicize to work. I've already followed all the steps described in previous support requests but it still doesn't work. My blog is actually a self-hosted site with and I'm using publicize as part of the jetpack package.
    This is my url in case you need it:
    Basically, everything seems to be ok but, when I click on edit on the publicize section on a post, both facebook and twitter have a light-grey tick which I can't remove, and I can't change the custom message either. A few days ago I managed to publish a post on twitter but now it won't let me do that either. It all seems to be frozen. I've disconnected and reconnected both facebook and twitter several times but nothing has changed. Can someone please help? Many thanks, sonia

  2. You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at If your question is about a self-hosted WordPress blog then you'll find help at the forums.

    If you don't understand the difference between and, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

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