Publicize not working.

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  • #1244322

    211uwmc
    Member

    I maintain my wordpress page at wordpress.com. I set up publicize through the sharing page, adding 2 twitter and 1 facebook accounts. I just manually published a blog post and it did not publicize to any of the accounts. It was published 22 hours ago.

    I am not using jetpack. I saw feedback in other support requests about re-setting that plugin. Since I’m doing this on the website, I have no plugins and I’m just using the Publicize option under sharing.

    The blog I need help with is 211uwmc.wordpress.com.

    #1244467

    zadoo
    Member

    Same problem, I’ve publish a post today and not compare on Facebook and Twitter account of the Blog.

    #1244468

    timethief
    Member

    1. Try flushing your FB cache but disconnect from FB first http://umairj.com/146/how-to-clear-facebook-shares-cache/

    2. Try the full reconnect procedure again detailed at http://en.support.wordpress.com/publicize/#reconnecting-facebook including step 3 (removing the FB app), which is probably the most important step.

    3. See also publicize troubleshooting http://en.support.wordpress.com/publicize/#troubleshooting

    Note: RSS Grafitti http://www.facebook.com/RSS.Graffiti can be used for posting to Facebook walls if you prefer. RSS Graffiti periodically checks the RSS/Atom feeds that you specify and posts any new entries it finds to the Facebook Walls that you specify. You can get any feed written on any wall (Facebook Profiles, Fan Pages, Groups, Events and Application Profile Pages). In fact, multiple feeds to multiple walls. You choose the combination.

    #1244469

    timethief
    Member

    Will you please try reconnecting? If the connection between Twitter and WordPress.com gets disconnected for some reason, don’t worry, just follow these steps and you’ll be back on track again in no time. http://en.support.wordpress.com/publicize/#reconnecting-twitter

    Please note that reconnecting Publicize with Twitter and/or Facebook does not re-publicize missed posts, but it will work for future posts.

    #1244472

    211uwmc
    Member

    I reconnected twitter and am waiting for the other admin to reconnect the facebook. I removed the FB connection, refreshed the page and cleared the FB share cache. I have a post publishing tomorrow morning. If it does not tweet again I will let you know.

    #1244473

    211uwmc
    Member

    Just as a heads up, this was my first time using Publicize. No posts have been successful for me, they were new connections.

    #1244474

    timethief
    Member

    Any posts that were missed must be manually posted. Note that’s not a negative thing as many of us are sick and tired of receiving identical impersonal snippets and links posted across multiple social networks so we ignore them.

    #1244476

    211uwmc
    Member

    Thanks, I did that. Sounds like a good pitch to not use the publicize feature though.

    #1244477

    timethief
    Member

    I’m not a Publicize user and I don’t auto-post. But as you seem to need more help I tagged this thread for Staff help.

    #1244482

    zadoo
    Member

    Now it seems to work.

    #1244483

    timethief
    Member

    @zadoo
    Great news! Thanks for sharing it.

    #1244502

    zadoo
    Member

    I don’t understand, now don’t work again. I publish a new post but not compare on Facebook and Twitter.

    #1244503

    timethief
    Member

    Nerts! That’s too bad. I suppose you have to go through the steps above again.

    #1244504

    211uwmc
    Member

    My posts went through to all 3 connections today. THanks! Hopefully it will continue working. The posts aren’t generic either, they posted as I wanted, FB included the title and a brief intro of the first few lines of the blog post, and the tweets included the hashtags and @’s. It’s a great tool when it works!

    #1244505

    211uwmc
    Member

    Oh man. Now it’s publicizing every time I make an update. It’s not supposed to do that right? The publicize boxes are greyed out and checked so I can’t uncheck them :/

    this is a problem, because my database service restructured how they pass variables, so the query is passed through the url now which has broken all of my links. I need to update the links, but I don’t want to re-publicize the posts and overwhelm the sites.

    #1244506

    timethief
    Member

    @211uwmc
    I’m happy to hear you have resolved this.

    #1244507

    211uwmc
    Member

    Ok, the boxes are letting me uncheck them now, but that should be a flag, since it is made so clear that once it’s published, updating does not publicize. Yes, it is publicizing all initial updates on already published posts once publicize is activated.

    #1244536

    zadoo
    Member

    I try to change something in the post and update the post, after a minute the post appear on Facebook and Twitter.

    After I try to modify a second post and than the post appear on Facebook and Twitter.

    I can be wrong but I think it’s a WordPress problem and not about Facebook or Twitter account.

    #1244537

    timethief
    Member

    @zadoo
    Please provide the post URLs you refer to.

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

    #1244538

    macmanx
    Staff

    I just tried this on my own blog and was not able to reproduce the issue.

    Please do let us know the URLs of the posts you’re referring to.

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