Unable to connect to Facebook

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  • #3330300

    At the moment is not fix, and i ‘ve disconnect and connects, for the several failures in that last days…

    #3330301

    This kind of problems are appearing with me.

    #3330304

    fstat
    Staff

    Hi @pedroafonso21,

    Please completely remove the connection from your Facebook’s Business Integrations page as described on the third step of the reconnecting guide:

    https://en.support.wordpress.com/publicize/#reconnecting-services

    #3330307

    I did this several times, but sometimes the problem back again…. and use your suggestions don’t fix this problem forever.

    #3330310

    I did this several times, but sometimes the problem back again and use your suggestions don’t fix this problem forever.

    #3330404

    @pedroafonso21

    So it works intermittently? What is the site URL?

    #3330498
    #3330502

    macmanx
    Staff

    Hm, so let’s walk this back a bit. Are you experiencing intermittent problems with connecting Facebook, or intermittent problems with having your posts auto-shared to Facebook?

    If it’s intermittent problems with connecting Facebook, I’m interested in hearing why you’re repeatedly reconnecting in the first place. The connection should just be left alone unless you need to troubleshooting something, otherwise you might hit a rate-limiter on Facebook’s end.

    #3330562

    I have problems intermittent problems with having your posts auto-shared to Facebook. The problem is that I have turned off and on the connection and spending some time repairing the problem comes up again because I publish in wordpress and the post I publish there does not appear on the blog page on Facebook.
    I’m sorry if I was not clear the first time I put the problem on you.

    #3330569

    macmanx
    Staff

    Ok yes, that’s a very different problem from what’s being discussed here.

    The issue raised here was an inability to connect with Facebook.

    Would you please open a new thread via https://wordpress.com/help/contact with details about which posts failed?

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