Publish to Facebook doesn't work

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  • #1223267

    Publish to Facebook doesn’t work. It is “refreshed” (it sometimes mentions FB connection should be re-authenticated, but that wasn’t the issue) & last published there successfully on Jan 4rth.

    Thanks.

    #1223501

    kathrynwp
    Staff

    Hi there, could you please confirm which site you’re referring to, and provide a link to the Facebook page as well? Thanks very much.

    #1223572
    #1223579

    kathrynwp
    Staff

    Thanks for the links. I’ve tested your connection and it looks fine from this end.

    Would you mind completely removing the Facebook connection, and then re-adding it, and let me know if your next post gets posted to your Facebook profile?

    #1223584

    Will do. Thanks.

    Think I have done once before though. :-/

    #1223608

    It seems to me that the WordPress iPhone mobile app doesn’t post to Facebook etc, correct?

    Also, when I schedule a post for future on that app, it publishes immediately.

    #1223609

    kathrynwp
    Staff

    Hi there, we’ve run several tests here and both Publicize (sharing to Facebook) and scheduled posts should work through the iPhone app.

    Could you give me a link to a scheduled post that was published immediately on the app?

    #1223624

    Will do – didn’t schedule something yet since.

    This one wasn’t publicized, for example. Had to do it manually on my FB account. Can you check why that happened? Used iPhone app again.

    http://societystacktrace.wordpress.com/2013/04/22/student-assignment-make-pro-nazi-written-argument-06min

    #1223625

    kathrynwp
    Staff

    Could you please clarify whether posts are being publicized to your Facebook account normally when published through the website, but just not through the iPhone app?

    Or is the Facebook publicize problem on both the website and iPhone versions?

    I’d earlier asked you to try disconnecting and reconnecting your Facebook account, but I wasn’t sure whether that had helped on the website. Thanks for letting me know.

    #1223639

    Hi here is an example of a scheduled post that published immediately through the iPhone app. I took a screenshot of it with the “schedule” button, but then checked online & it was published already. I only scheduled it for a few minutes ahead – can do for further in the future if you want.

    Maybe it’s that I’m not supposed to set the status to “published” AND set the scheduled time, maybe I should leave it as draft & just set the date & time to future & that would then ‘upgrade’ it from DRAFT status at that time?

    http://societystacktrace.wordpress.com/2013/04/23/sequential-thinking-through-philosophy-07min

    #1223640

    I will follow up with more info around publicize as you asked – I didn’t try to do on website since, but plan to & then report back.

    Thanks & Regards

    #1223641

    kathrynwp
    Staff

    I will follow up with more info around publicize as you asked – I didn’t try to do on website since, but plan to & then report back.

    Great, thanks.

    Maybe it’s that I’m not supposed to set the status to “published” AND set the scheduled time, maybe I should leave it as draft & just set the date & time to future & that would then ‘upgrade’ it from DRAFT status at that time?

    The steps for scheduling a post are outlined here:

    http://en.support.wordpress.com/posts/schedule-a-post/

    You do need to click the button that says Schedule in order to complete the process – is it possible you just missed that step?

    #1223642

    No, I scheduled on web a few times before. I did press & then it published immediately, as mentioned. Will read that link later, but I guess it’s similar to web process.

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