Purchased domain not appearing in settings

  • Author
    Posts
  • #626094

    stevenwilber
    Member

    Hi,

    I’ve paid to have the domain “wilberbeast.com” added to my blog.

    I’ve changed the name servers as can be seen at: http://who.is/whois/wilberbeast.com/

    I have received the payment receipt email from WordPress.

    However the domain is still not in my list.

    What can I do about this? I have contacted support but received no response.

    Any help much appreciated.

    Cheers

    Steve

    The blog I need help with is wilberbeast.wordpress.com.

    #626317

    raincoaster
    Member

    WHat is the URL of your existing WordPress.com blog?

    #626338

    stevenwilber
    Member

    wilberbeast.wordpress.com

    Thanks

    #626362

    macmanx
    Staff

    It looks like the upgrade was never added to your account for some odd reason.

    I took care of that, and http://wilberbeast.com/ appears to be working properly now.

    Sorry for the trouble!

    #626363

    stevenwilber
    Member

    Thanks, that’s perfect now.

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