Purchased Pro Bundle. Custom Design Not Available

  • Author
    Posts
  • #1151593

    Hi, I just recently purchased a Pro Bundle for my domain ripplereports.com and christopherconroy.com which is linked to christopherconroy.wordpress.com.

    I have been trying to use the Custom Design feature for my Theme, but it keeps telling me I have to pay in order to use it, even though I already purchased it. Can this be fixed please?

    The blog I need help with is ripplereports.com.

    #1151730

    justjennifer
    Moderator
    #1151750

    westi
    Staff

    Christopher, I’m sorry about this something went wrong applying the upgrade to your blog after you purchased the bundle.

    We’ve fixed this up for you and it is all working now.

    #1151847

    allemichelle
    Member

    Looking to purchase ProBundle and right now everything looks good, but down the line within the year term if I discover I need more storage for video capabilities. Can I add the extra storage additionally? Or will I have to upgrade to BusinessBundle?

    If I can add it on additionally, how much would it cost and for what amount of storage?

    Thank you!

    #1151849

    justjennifer
    Moderator

    Here’s the link to the Support document on Space Upgrades:
    http://en.support.wordpress.com/space-upgrade/

    You can also find the costs in your Dashboard under “Store”

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