Purchased the custom design upgrade but cannot access the tools

  • Author
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  • #956670

    I purchased the custom design upgrade but the custom designs page still has the “preview for free” and “buy upgrade” links. I am unable to access the fonts, colors and CSS options.

    The blog I need help with is singingtreemusictherapy.org.

    #956778

    Go to Store > My Upgrades in your dashboard and see if the upgrade is listed there. There are some issues right now on wordpress.com and this might have got caught up in them.

    #957034

    macmanx
    Staff

    It looks like the upgrade was never applied, so I have issued a refund for the transaction.

    Would you please try purchasing the upgrade again?

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