Purchasing Custom Design

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  • #639197

    kddpac
    Member

    I recently started my blog and am trying to purchase the custom design upgrade so I can change some of the fonts on my pages. When I click on “purchase” and enter all of my info, it tells me that the transaction cannot be processed. I can’t figure out why, but it won’t let me purchase the custom design upgrade. I am purchasing using a credit card, but I don’t understand why it won’t go through. Any suggestions?

    The blog I need help with is kaseydrapeaudamatopac.wordpress.com.

    #639304

    timethief
    Member

    This is the result of clicking your username:
    santamonicaskin.wordpress.com is no longer available.
    The authors have deleted this blog.

    I suggest that you contact Staff directly with the details including identifying the blog in question. http://en.support.wordpress.com/contact/

    #639306

    sl1k
    Member

    Hi there & welcome!

    Is this the blog url → http://kaseydrapeaudamatopac.wordpress.com/ you’re referring to ?

    #639308

    kddpac
    Member

    yes, that is the blog url

    #639320

    sl1k
    Member

    I re-read time-thief’s reply and have to agree you will need to submit a support ticket via the link time thief provided for you…

    #639322

    kddpac
    Member

    OK. Thanks for your help. It seems odd to me because I deleted that blog, and started the new one, but I’ll give it a try.

    #639323

    kddpac
    Member

    I’m having a hard time with the Contact Support page. When I type in the description of my problem, nothing happens, and I get the “error on page” notice on the bottom left of the page. Is there any other way to email someone in support?

    #639329

    sl1k
    Member

    Here is their direct email address → support@wordpress.com

    #639594

    jefbway
    Member

    I have a question: will purchasing Custom Design Upgrade for fonts allow me to have different fonts for different posts, or will I be limited to using one font and one font only for all posts? Thanks.

    #639596

    airodyssey
    Member

    @jefbway: To my knowledge, he Custom Design Upgrade changes fonts to certain titles/text bodies but for the whole blog. Here’s how you can use different fonts for different posts (Custom Design not required):
    http://en.support.wordpress.com/editors/font-size-color/

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