question

  • Author
    Posts
  • #1138160

    bulldogbuild
    Member

    why is my address coming up as
    bulldogbuild.wordpress.com
    after i paid for just
    bulldogbuild.com?

    The blog I need help with is bulldogbuild.wordpress.com.

    #1138250

    auxclass
    Member

    It does not look like bulldogbuild.com was neither registered nor Domain Mapped – I have flagged this for the staff to review your account and help you

    #1138251

    bulldogbuild
    Member

    i have an email from paypal that shows that there has been a payment for these things.

    #1138252

    auxclass
    Member

    Sometimes domain registration fails – the staff can look at your account and refund or correct any charges – they have a good record making sure you receive the upgrades you pay for

    #1138253

    1tess
    Moderator Emeritus

    Please note the modlook tag on the right: staff will see this thread. Please subscribe to it so you will be notified when there is an answer.

    #1138368

    catrymer
    Member

    Hi there,

    It looks like there was an error with your upgrade purchase. A Paypal transaction for $0 went through on January 28, but there was no domain registration transaction.

    Your domain is still showing as available, so you should be able to purchase it from the Store menu in your dashboard. Please let me know if you have any further problems purchasing and setting up your domain.

    Best!

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