Need help? Check out our Support site, then

Question about the premium themes

  1. Hi all !

    I am currently using WP through OVH (and wanted to try throug WP), and at that time I could upload a theme from my computer thank to my WP back office from OVH......

    Why is this function not available from the dashboard (I read it would not appear eventhough I choose an upgrade) ? I am obliged to buy a premium theme offered in the list ? Because I have a premium theme, bought on ThemeForest, that I'd loved to try by being hosting on WP directly........ Is it possible to install it manually (do I have FTP access for example) ?

    I thank you in advance for your help and remain at your disposal for any further information.



    The blog I need help with is

  2. Because of the way’s technical infrastructure is designed, we are not able to support uploading of custom WordPress themes on our service

    We do not allow FTP (File Transfer Protocol) access to any blogs.

  3. In fact the version is may be better for me....... I choose a new host (because OVH seems to upgrade WP strangely) and I will have the following possibilities:
    - upload of a theme from a computer
    - download of new plugins

    Is bluehost up to date with the latest WP version ?

  4. You will have to ask bluehost. Usually with independent web hosts YOU are responsible for installing and updating your blog software.

Topic Closed

This topic has been closed to new replies.

About this Topic