Need help? Check out our Support site, then


  1. reactions appear at wrong blog message. How can I change that

    The blog I need help with is

  2. I would like to get some more information. Can you please walk me through the problem?

    1. What's the issue? Please be as specific as possible.
    2. What web browser and version are you using? Please try using a different browser like Google Chrome or Mozilla Firefox.
    3. Where are you encountering the issue? Please send specific links.

    Screenshots are a huge help - can you please send screenshots of the issue so we can better understand the issue? Please see for information on making screenshots.


    This is just 1 example:
    I posted a post in april of 2011. The reactions on a post of 1 januari 2011 appear below.

    It is important for me to change this, because my son passed away in march 2011. Reactions before that date have to do with his illness etc.

    I try to repair the blog because of the family history it tells.

  4. That's very odd. I'll contact our developers to get this issue resolved.

    I'll get back to you once I know more or if the issue is fixed.

    Thank you for your patience.

  5. I see that you previously ran an import from This import probably imported comments to wrong posts. Also the images on posts from aren't working.

    If you want I can remove those posts and run the import again. We have access to new export files which will resolve the image issue, and hopefully also the comment issue.

    Please reply to confirm if you want me to do this.

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.