Reader/Finding Friends will not load

  • Author
    Posts
  • #1075476

    joneske2
    Member

    For several days now I have been unable to load Finding Friends. It just spins and spins forever. I’ve tried going in through the Reader, but that doesn’t work either. Any ideas what’s wrong?

    The blog I need help with is sewville.wordpress.com.

    #1075638

    twistedt
    Member

    Is your wordpress.com blog connected to twitter, facebook, or google? If so try disconnecting each one until you find the issue. Then reconnect.

    #1075648

    @joneske2
    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are, please do these four things:

    1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

    #1075796

    joneske2
    Member

    Tried all these and same problem as before – Reader just spins and spins – Stats & Notifications work fine – on Mac OS 10.5.8 with current Firefox 16.0.2

    #1075813

    kardotim
    Member

    And the same problem happens in Google Chrome and Safari?

    Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot in your blog’s media library.

    Sorry for the inconvenience.

    #1075815

    joneske2
    Member

    Hi, I took the screenshot as requested and put it in my media library. I’m not sure what you can learn from this, but hopefully I can get back to finding friends soon… it’s getting lonely out here.
    Thanks!

    #1075819

    kathrynwp
    Staff

    Thanks for the screenshot.

    Could you please try upgrading to Firefox 17 and let me know if that helps?

    kardotim asked whether you have the same problem in Google Chrome or Safari, would you let me know?

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