Need help? Check out our Support site, then

Really new to wordpress and trying to figure it out

  1. I have to build two websites (the same looking, different companies/products) and both URL's were bought from

    1. How do I transfer them to here.
    2. Do I have to set up two business accounts (maybe just premiums)
    3. Is there a way to build them at the same time just different theme's or build one and duplicate it.


    The blog I need help with is

  2. You will need to register two underlying sites and then purchase Business plan upgrades for each one so you can map to the existing domain URLs.

    re: purchasing WordPress.COM upgrades
    If you are migrating from a self hosted WordPress.ORG site to WordPress.COM please see: Moving from a Self-Hosted WordPress to

    Otherwise see: Importing Content from Another Platform provides free blogs and hosts them free of charge. There are no bandwidth charges. All blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here
    We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all plan features here

    There are no trial upgrades, no discounts, no promo codes, no monthly payment plans, no bulk deal upgrades, and no multiple year upgrades. Also note that proforma invoices are not issued and purchase orders are not accepted.

    We are billed annually and we must pay for all upgrades in full at the time of purchase after selecting a plan.

    Each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed. (The only exceptions are one time upgrades for premium themes and guided transfers.)

    Premium plan upgrades and Business plan upgrades include access to all premium themes found here as well as all free themes found here
    Premium upgraded sites and Business upgraded sites are automatically accepted into the WordAds program.

    The Business upgrade includes:
    • Google analytics
    • Footer Credit Options
    • SEO Tools
    • The ability to install most plugins including woocommerce and the ability to install third party themes. Read more at and at Business SEO well as at and

    If and when you upgrade from Personal to Premium or from Premium to Business you pay the difference between the two plans. If you have a site with a custom domain and then upgrade to a plan, you'll receive an automatic discount for the domain, but you will need to buy the plan using the same username account that already owns the domain.

    You can also downgrade to a cheaper plan, but that requires staff assistance. Also note that if you downgrade outside the refund period of a plan, we might not be able to give a refund anymore for the difference in cost, so downgrading is best done when a plan is about to renew.

    How domain mapping works
    Registering an underlying URL first is required for domain mapping. That underlying URL does not have to match the domain URL when you are domain mapping. What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn't usually take that long.

    There are 3 ways to add a custom domain to your blog. Please note that an active plan is required to add a custom domain to your site. does not accept domain transfers but mapping an existing domain is possible. The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade. The WordPress.COM upgrade for mapping a domain must be renewed annually. does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs

    Before you upgrade
    Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are:
    Also read Important Notes Before Upgrading

    How to upgrade
    You must be logged in as Admin under the exact same username account that registered the blog to access the blog's dashboard, select a plan.
    Your billing history will be at Dashboard > Store > Billing History
    Your only options for payment are found here Payment Methods

    Canceling and refunding purchases
    There are no prorated refunds. Refunds are time limited.
    • provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 - 2 weeks or 7 - 10 business days for the refund to be received after canceling an upgrade and requesting one.
    You have to be logged in as Admin under the exact same username account that registered the blog to access the blog's dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases

    Canceling domains
    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here's no guarantee you'll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    If you have any unanswered questions type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question?

Topic Closed

This topic has been closed to new replies.

About this Topic