Recent changes make premium theme management difficult.

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  • #2609623

    coolwpblogs
    Member

    Some weeks back it was very easy to switch premium theme from one blog to another. It was all within ‘My Upgrades’ page and I could easily assign my purchased themes to any blog of my choice.

    Now you have made changes that make it impossible to switch premium themes. I’ve tried a lot and looked into all possible resources but found no help.

    Similarly, canceling a premium theme upgrade is also giving a lot of troubles. While canceling a theme I am getting a red banner note which says something about “missing subscription”.

    I request the staff to give us the facility of assigning/activating premium themes to our blog of choice.

    & please cancel Opti premium theme in my upgrades and issue a refund.

    #2609697

    Hi!

    You can cancel and refund that theme purchase here:

    https://wordpress.com/purchases

    Just click on the Opti upgrade and then use the “Cancel and Refund” link. Please let me know if that doesn’t work for you!

    #2609701

    coolwpblogs
    Member

    I tried it but I am “Unable to cancel upgrade because of missing subscription”.

    #2609710

    Sorry about that! It looks like you were already able to get the theme cancelled and refunded though. Please let us know if you need anything else.

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