Recent web site update and need to link the old site to the new one

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  • #1096619

    benweinlick
    Member

    Hi there, I recently had my blog updated and the file structure changed a little bit. I assumed that when I linked the new site to my WordPress.com account the Subscribers & Stats would transfer over, but now I have two sites listed.

    Is there any way to combine the two sites as it really is only one site. They are both called Think Jar Collective and linked to this account. I would really like the 70 or so subscribers to transfer to the new version of the site along with the stats.

    Thank-you in advance.

    The blog I need help with is thinkjarcollective.com.

    #1096779

    kathrynwp
    Staff

    Would you like me to transfer your email subscribers from a WordPress.com site to thinkjarcollective.com?

    If so, could you please provide the WordPress.com URL of the other site?

    Stats can’t be transferred from a WordPress.com site to a self-hosted site, nor can WordPress.com followers at this time.

    Just let me know if you have any other questions.

    #1096783

    benweinlick
    Member

    Thank-you for the reply Kathryn. The old site was not a WordPress.com site, it was a self-hosted site as well. I simply had a new WordPress install done. The URL/name of the self hosted site did not change. This is why I assumed all of this would transfer over.

    If you have the ability to look at the sites associated with my account, you will see two. One that just started yesterday, and one that has been associated for a long time.

    I simply would like the email subscribers from the long running site to be transferred to the newer site. They are both called Think Jar Collective.

    Thank-you in advance.

    #1096789

    kathrynwp
    Staff

    Thanks for clarifying. I see two Jetpack sites connected to your benweinlick user account:

    localhost/thinkjar/
    thinkjarcollective.com

    The URL/name of the self hosted site did not change. This is why I assumed all of this would transfer over.

    Typically that’s what happens – as long as the URL remains exactly the same, stats and subscribers should remain intact.

    Is it possible the old site included the www, as in http://www.thinkjarcollective.com? Using even two slightly different URL structures can create a second Jetpack profile. If we can track down that profile, I should be able to merge them at this end.

    #1096792

    benweinlick
    Member

    That is quite possible. Actually, now that I think about it, I do believe the site had www at the front prior.

    Should I change that on our end, or is it possible to merge the two? I would prefer to leave www out if possible.

    Thanks for all the help.

    #1096794

    kathrynwp
    Staff

    I was able to track down the old “www” profile and just merged the two profiles.

    Could you please disconnect and reconnect Jetpack from WordPress.com and let me know if the stats and subscribers are restored.

    #1096795

    benweinlick
    Member

    It seems to all be connected now.

    Thank you!

    #1096796

    kathrynwp
    Staff

    Great, glad to hear it. I’m closing this thread but if you need anything else, feel free to start a new one.

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