My domain name philipcaruso-story.com expired on 29 May 2017 and is currently under redemption period. I am trying to renew it myself, but I can’t, can any of the stuff help me recover the account , I am willing to pay for the redemption fee of $80 in addition to the domain renewal charges.
I see that this thread is already tagged for the attention of the support staff.
Please wait for the support staff to respond as they make their way forward to your post. Usually, support staff looks at the forum threads from old to new and at times it may take them a while to respond.