Redemption

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  • #3108444

    Hi; I`m the owner of http://www.deseoconsumido.com site. I got a repply of my new hosting support telling that my site is i Redemption status. I want to know more about it and how can i get out of this as soon as possible. Kind regards,
    Pablo

    #3108508

    supernovia
    Staff

    @deseoconsumido Unfortunately this domain expired a while ago and is in redemption now. The registrar charges an extra $80 fee (in addition to the renewal fee) to get it back, if we can get it back.

    Do you want us to send an invoice? This explains more:
    https://en.support.wordpress.com/domains/domain-expiration/

    #3108509

    Hey there,

    I confirmed that deseoconsumido.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    http://en.support.wordpress.com/domains/domain-expiration/

    Let me know if you have any questions. Thank you!

    #3108575

    Hello;
    I am very grateful for your response and for the information you gave me.
    I would like to know the following:
    1) If I pay 80 + 26 the domain will be active in how much time?
    2) After reactivating the domain can I register it with my current hosting provider? How should i do?
    3) Could you send me the invoice and the description of the charges?

    I await your response.
    Best regards

    #3108747

    fstat
    Staff

    Hi there,

    1) If I pay 80 + 26 the domain will be active in how much time?

    It usually takes 24-48 hours.

    2) After reactivating the domain can I register it with my current hosting provider? How should i do?

    When the domain is restored you can transfer it to your hosting provider by following this guide:

    http://en.support.wordpress.com/move-domain/transfer-domain-registration/

    3) Could you send me the invoice and the description of the charges?

    My colleague from the Spanish forum has already sent you a payment link with all the details.

    When you have completed the payment please reply to the email we have already send you or in this forum thread so that we can begin the recovery process.

    #3109921

    Hi;

    Hierbij the payment info

    ID del recibo: [redacted]

    I await your response.
    Best regards

    • This reply was modified 1 week by  supernovia. Reason: Removed receipt number
    #3110014

    supernovia
    Staff

    Thank you! We’ve reached out to the registrar, and will be in touch when the domain is redeemed. Cheers :)

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