redirect

  • Author
    Posts
  • #1187067

    carloprey
    Member

    My redirect is going in cirlces its redirecting to a page which is redirecting
    to another. This has happened before. I clicked on a button to use my domain and its started going in circles again. Any easy answers please?

    The blog I need help with is carloprey.com.

    #1187189

    auxclass
    Member

    Domain redirect or domain mapping?

    Your name servers are pointing to 1 and 1 which is correct if you are moving to 1 and 1

    You want domain mapping if you want your name carloprey.com. to be used for your blog here – carloprey.wordpress.com/

    You want domain redirect if you have moved from WordPress.COM and want the traffic from your old blog to go to your new site

    What is your primary domain?

    Dashboard >> Store >> Domains

    What do you see for Upgrades?

    Dashboard >> Store >> My Upgrades

    I will also flag this for the staff to help as they have some tools that I don’t have

    #1187295

    carloprey
    Member

    I’ve always been with 1and1.
    I do have one of redirects set up which I am paying for, but not the other.
    My upgrades says DNS needs to be updated but I don’t want to do this as it will affect my email account.
    Cant figure which of the two options mentioned above I already have. I need for all traffic to come from my domain name to my wordpress page, which was happening until recently.

    Thanks for the help, really appreciated.

    #1187299

    auxclass
    Member

    If you want your carloprey.com. name to put all the traffic on your WordPress.COM blog – carloprey.wordpress.com/ – then you want to domain map

    http://en.support.wordpress.com/domains/map-existing-domain/

    Then here is where to start to fix the email so it works

    http://en.support.wordpress.com/domains/add-email/

    #1187360

    carloprey
    Member

    Hi
    I just want it back the way it was!
    So that when anyone types in carloprey.com they are directed to the wordpress page I’ve created. This was working until I clicked the link that I was permanently offered to change my domain completely to carloprey.com, so that when I got to my page, that would come up in the menu bar.
    I never opted for it and when I tried to return, its already reconfigured something. I just want it back the way it was. Is this to do with my domain company, or the WordPress settings?

    #1187373

    carloprey
    Member

    I already pay for mapping, but now it is trying to take me through the process again.
    Mapping from my domain name was working fine then I hit another add redirect button on my dash board by mistake. Now, if you try to access my http://www.com address online, an error message says. …”a page that is redirected to open another page which then is redirected to open the original page”

    When I go into my updates in the store I’m told “I’ve DNS needs to be updated ” When I click on it, it looks like its half way through a process.

    I’ve already bought the update/redirect and it was working fine until I hit that damn button!

    #1187374

    carloprey
    Member

    Sorry. Realised I keep posting the same question

    #1187375

    auxclass
    Member

    Also the staff generally work questions from oldest to newest – so patience at this point is a virtue

    #1187398

    macmanx
    Staff

    The name servers for carloprey.com are not directed to us.

    Per the guide at http://en.support.wordpress.com/domains/map-existing-domain/ they need to be:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

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