Redirect from Mobile

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  • #928534

    brettkoubre
    Member

    When I try to get on the page from a mobile device it says too many redirects
    Blog url: http://brettoubredotme1.wordpress.com/

    The blog I need help with is brettoubre.com.

    #928666

    debeckett
    Member

    Hi there, I see that you purchased a domain name 2 days ago, but have since changed the primary domain back to your wordpress.com URL.

    When a domain name is registered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser or mobile device about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

    I recommend setting your primary domain back to the custom name, as it has been nearly long enough now that the redirect errors should not appear any more. Changing the primary domain name in your blog settings now won’t re-start the propagation process, as that is internal to only our servers.

    I hope this helps – if you have any further questions, please let us know.

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