redirection not working properly

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  • #1751299

    the redirection http://www.pastorgroup.net is not working. instead pastorgroup.net it is

    The blog I need help with is pastorgroup.net.

    #1751498

    Hi there,

    It looks like you’ve setup some A records on your domain that point to a specific IP address. You can see those records from your Edit Domains page here:

    https://pastorgroupdotnet.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    Just click “Edit Domain” from that page. Are you trying to direct your domain to another site or are you trying to have the www version of your domain direct appropriately to WordPress.com?

    #1751514

    Hi Jeremy

    Thanks for your answer.
    My point is
    1/I have a domain pastorgroup hosted in Godaddy
    2/I have a website hosted by wordpress.
    3/ I did what i was asked for and I put A records in wordpress that godaddy gave to me
    4/ I put de custome adress in godaddy that WordPress has gave to me.
    As a result of this now I can find my web site in the browser hhttp//pastorgroup.net but instead I can’t find the adress hhttp//www.pastorgroup.net

    I hope i have explained myself and you’ll be able to help me to find the way to fix this issue.

    #1751521

    Hi!

    So, it sounds like you want all of your content managed by WordPress.com. The issue here is that pastorgroup.net and http://www.pastorgroup.net are actually pointed to two different places. The domain pastorgroup.net is pointed to your WordPress.com site. However, you have a different record for http://www.pastorgroup.net. In order to resolve this, you’ll want http://www.pastorgroup.net redirecting to pastorgroup.net.

    Currently, you have several A records in place pointing http://www.pastorgroup.net to the IP address 216.239.32.21. If you remove those A records, your domain should begin working properly. To remove them, navigate to the page found here:

    https://pastorgroupdotnet.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    From that page, click “Edit Domain”. Then, click “Edit DNS”. On that screen, just click the small trash can icon shown here on each row:

    A Records

    Can you give that a try and let me know if it solves the issue?

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