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  1. Hello, I hope you can Replay me: I would receive a refund on a cart: A 15/year Blog purchased Sunday 1th September. I've tried to contact you, but have not received any answer. I hope that you can Replay .In addition, there is a problem: in my dashboard In the Dashboard it says that the address of the blog is but I have chosen:, I also have the receipt. My email is: [email redacted]/[email redacted]
    Luigi Daddario

    The blog I need help with is

  2. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard. provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    If applicable also see

    Note: It takes from 1 - 2 weeks for the refund to be received.

  3. I also tagged this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  4. Please follow timethief's advice and contact us if you need more help.

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