Refound

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  • #1421011

    Hello, I hope you can Replay me: I would receive a refund on a cart: A 15/year Blog purchased Sunday 1th September. I’ve tried to contact you, but have not received any answer. I hope that you can Replay .In addition, there is a problem: in my dashboard In the Dashboard it says that the address of the blog is luigiswebsitesblog.wordpress.com but I have chosen: http://www.luigiswebsitesblog.com, I also have the receipt. My email is: (email redacted)/(email redacted)
    Sincerely.
    Luigi Daddario

    The blog I need help with is luigiswebsitesblog.wordpress.com.

    #1421103

    timethief
    Member

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 – 2 weeks for the refund to be received.

    #1421104

    timethief
    Member

    I also tagged this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1421215

    kardotim
    Member

    Please follow timethief’s advice and contact us if you need more help.

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