Refund

  • Author
    Posts
  • #395286

    michael4214
    Member

    Hi I want to get a refund for domain hosting, it says I can if I apply in the next 2 days but supports down for 3 days! Will I still be able to get one?

    The blog I need help with is inquigear.net.

    #395499

    Support is monitoring things and if your contact is in before the 2 days are up, I’m certain there won’t be an issue. Explain things to them, and even include a link to this forum thread you started.

    http://support.wordpress.com/contact/

    #395500

    You can send the mail to your domain hosting provider and update them regarding the down time of there site and request them for the refund.

    #395504

    Actually forget what I said and do as thewebhostingdir suggests and contact your hosting provider. WordPress.COM has nothing to do with it.

    #395507

    justjennifer
    Moderator

    @michael4214-If your blog is hosted on WordPress.COM, Support will be returning on September 7, but put your request in anyway.

    @thewebhostingdir- for those of us blogging on WordPress.COM, WordPress.COM is our provider. You must be confusing this forum with WordPress.ORG, which is an entirely different thing.

    #395535

    nickmomrik
    Staff

    @michael4214 I don’t see a domain registration associated with your account. Were you looking for a refund on the domain mapping upgrade?

    #395536

    nickmomrik
    Staff

    FYI, we’ll be monitoring forums. Feel free to tag anything like this modlook to get our attention.

    #395540

    michael4214
    Member

    No, I bought the thing that makes my site show the blog from wordpress.And I cant get a support in be cause all it gives me is the message saying support is closed.

    #395565

    nickmomrik
    Staff

    @michael4214 Shot you an email.

    FYI for others, the 2 day refund is only for domain registrations, not for mapping a domain that is already registered. All other upgrades have a 30 day refund period.

    #395620

    Hi,

    I have a similar dilemma. I mistakenly purchased mapping to another domain with a $10 credit I purchased, and was actually meaning to apply that $10 credit to my other wordpress I’m working on right now (www.ememories.wordpress.com). Would it be at all possible to transfer that credit to my other account and remove it from this one? I set it up just a few hours ago…

    Thanks!

    best,
    alex

    #395651

    trent
    Member

    When staff get back, they should be able to take care of that request for you. Send in a support request when they open it up again would be my suggestion.

    Trent

    #395652

    onoff
    Member

    @goodsideofbad I’ve sent you an email.

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