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  1. Dear sir, madam,

    I would like to ask for a refund for the upgrade of video press. How can I do this?

    Best regards,


    The blog I need help with is

  2. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard

  3. Thanks but I do not see any cancellation button and i'm still within the first month.

    Is there a possibility that i can send an e-mail to WP?



  4. I've just canceled and refunded the VideoPress upgrade as requested. Feel free to contact us if you have any other questions.

  5. Many thanks! Will it be recharged to my cc?

    Best regards,


  6. Yes. Please note it may take up to a week for the refund to appear on your statement.

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