en WordPress.com Forums › Support Refund Author Posts November 24, 2012 at 8:15 pm #1078844 dresstodestressMember Dear sir, madam, I would like to ask for a refund for the upgrade of video press. How can I do this? Best regards, Henny The blog I need help with is dresstodestress.com. November 24, 2012 at 8:16 pm #1078978 timethiefMember Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard http://en.support.wordpress.com/upgrades/#refunds November 26, 2012 at 8:44 am #1079215 dresstodestressMember Thanks but I do not see any cancellation button and i’m still within the first month. Is there a possibility that i can send an e-mail to WP? Thanks. Henny November 26, 2012 at 8:47 am #1079216 kardotimMember I’ve just canceled and refunded the VideoPress upgrade as requested. Feel free to contact us if you have any other questions. November 26, 2012 at 8:48 am #1079217 dresstodestressMember Many thanks! Will it be recharged to my cc? Best regards, Henny November 26, 2012 at 8:50 am #1079218 kardotimMember Yes. Please note it may take up to a week for the refund to appear on your statement. Author Posts The topic ‘Refund’ is closed to new replies.