Refund

  • Author
    Posts
  • #1078844

    Dear sir, madam,

    I would like to ask for a refund for the upgrade of video press. How can I do this?

    Best regards,

    Henny

    The blog I need help with is dresstodestress.com.

    #1078978

    timethief
    Member

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    #1079215

    Thanks but I do not see any cancellation button and i’m still within the first month.

    Is there a possibility that i can send an e-mail to WP?

    Thanks.

    Henny

    #1079216

    kardotim
    Member

    I’ve just canceled and refunded the VideoPress upgrade as requested. Feel free to contact us if you have any other questions.

    #1079217

    Many thanks! Will it be recharged to my cc?

    Best regards,

    Henny

    #1079218

    kardotim
    Member

    Yes. Please note it may take up to a week for the refund to appear on your statement.

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