refund

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  • #3214316

    hii sir dont get refund of my plan which i had cancel last week?

    The blog I need help with is trendingindian.wordpress.com.

    #3214328

    torres126
    Member

    Hi there, I’ve tagged WordPress.com staff to help you with this issue. In the meantime though, you may wish to refer to this page: https://en.support.wordpress.com/refunds/

    You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about five to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

    You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    Hope this gets resolved soon. :)

    #3214424

    kokkieh
    Staff

    Hi there,

    We issued your refund on 12 November, only six days ago. Refunds take up to ten business days to reflect on your bank account, and it can take even longer if you’re at a non-US bank. This completely depends on the processing times at your bank, over which we have no control.

    If you haven’t received your refund yet after two weeks, please contact your bank directly to follow up on this.

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