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Refund for domain and

  1. Hi I purchased a Private plan and misspelled a domain name and wanted to change it.
    At first I tried to cancel domain itself but it was part of plan so could not change it at all. Then I cancelled Private plan itself and got partial refund. as next step I tried to this domain and get full refund, but I was only able to remove domain and no longer able to get refund for the rest of amount.
    How should I handle this?
    All I wanted to do is to change domain name.
    Thank you very much.


    The blog I need help with is

  2. Hi there!

    A staff will be replying here to get a better look and help you further.

    Please wait patiently as they reply to other requests in the order received.


  3. Our apologies, @jolla1801. Since you'd like to re-purchase the plan, rather than refunding (which can take several days to route back to your account) I've added ¥3225 credit to your account. So you can re-buy the plan, and the ¥3225 will be applied toward the total cost.

    Does this help?

  4. Hi there, yes it works!

    Thank you very much!

  5. Perfect. Cheers :)

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