Refund for domain and

  • Author
    Posts
  • #3063783

    jolla1801
    Member

    Hi I purchased a Private plan and misspelled a domain name and wanted to change it.
    At first I tried to cancel domain itself but it was part of plan so could not change it at all. Then I cancelled Private plan itself and got partial refund. as next step I tried to this domain and get full refund, but I was only able to remove domain and no longer able to get refund for the rest of amount.
    How should I handle this?
    All I wanted to do is to change domain name.
    Thank you very much.

    Hoyumi

    The blog I need help with is globalgratitude644894840.wordpress.com.

    #3064033

    alissonwp
    Member

    Hi there!

    A staff will be replying here to get a better look and help you further.

    Please wait patiently as they reply to other requests in the order received.

    Thanks!
    Alisson

    #3064043

    supernovia
    Staff

    Our apologies, @jolla1801. Since you’d like to re-purchase the plan, rather than refunding (which can take several days to route back to your account) I’ve added ¥3225 credit to your account. So you can re-buy the plan, and the ¥3225 will be applied toward the total cost.

    Does this help?

    #3064058

    jolla1801
    Member

    Hi there, yes it works!

    Thank you very much!

    #3064060

    supernovia
    Staff

    Perfect. Cheers :)

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