Refund on Premium

  • Author
    Posts
  • #1507988

    davidmleidy
    Member

    I just purchased a premium upgrade but the only thing I need right now is a no-ads upgrade which I didn’t know was available. Please can you refund the $99. I am just wanting to purchase the web address (atoniafilm.com) without ads. Your links on the help page didn’t work, kept re-routing me to my dashboard. Thank you!

    The blog I need help with is atoniafilmdotcom.wordpress.com.

    #1508115

    timethief
    Member

    Hi there,
    I’ll tag this thread for Staff assistance with a pro-rated refund. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1508127

    jackiedana
    Member

    I have removed the Premium bundle purchase on atoniafilmdotcom1.wordpress.com and have refunded you $99. You should see the funds in your account within a few days.

    It looks like you registered the domain atoniafilm.com for the blog at atoniafilmdotcom3.wordpress.com, so if that’s the blog for which you want the No Ads upgrade, be sure you are in the Dashboard for that blog so that the purchase is associated with the correct site.

    If you need further assistance with this, please let me know.

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