Refund problems

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  • #1058949

    stadyone
    Member

    I’ve canceled my premium-bundel (upgrade), but the system just dissipated the bundle. The features are all still there and with them the yearly costs. Why? WordPress.com provides a refund for upgrades. It’s less than 30 days.
    Blog url: http://stadyone.wordpress.com/

    The blog I need help with is stadyone.com.

    #1059048

    macmanx
    Staff

    Your bundle included a domain registration.

    Unfortunately, we can only refund the domain registration portion within 48 hours.

    If you’d like, I can cancel and refund the rest of the bundle for $73.

    As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.

    Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

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