Refund request

  • Author
    Posts
  • #1147106

    aesala2012
    Member

    Refund request. I was charged 18 dollars to my credit card on 1/24/13. I don’t understand why? I was never asked about this charge or never noted on it. I go to my dashboard/store/ billing history/ and nothing is there about it. Why was I charged? For what? I was under the impression that wordpress.com was free. Please help.

    The blog I need help with is theelementsofdesign.wordpress.com.

    #1147198

    kardotim
    Member

    The price implies it’s a domain registration. Do you perhaps own a domain name? or previously purchased one for somebody. If so, let us know the address of that domain.

    #1147203

    aesala2012
    Member

    On my statement it says its for Hosting. I never approved this charge. I was under the impression that Wordrpess.com was free. I own the domain through godaddy and I have hosting through MT. I was never told or accepted this charge. How may I request a refund?

    #1147230

    aesala2012
    Member

    Is there any contact info for wordpress.com? How can I request a refund? Please help

    #1147231

    aesala2012
    Member

    This is the reference number that shows on my statement 320130250163110504

    #1147253

    kardotim
    Member

    I can’t seem to find any transactions. What makes you think the charge was from WordPress.com? Is there any other information on the statement?

    #1147255

    aesala2012
    Member

    This is what the statement says:
    WP-FEE.COM 8772733049 CA
    18.00
    COMPUTER NETWORK/INFO
    Description
    WEB HOSTING AND DES

    Doing Business As: WORDPRESS.COM
    Merchant Address: 60 29th Street #343
    San Francisco
    CA
    SAN FRANCISCO
    94110
    UNITED STATES
    Reference Number: 320130250163110504

    #1147260

    kardotim
    Member

    I can’t seem to find the upgrade. You previously said “I own the domain through godaddy”. What’s the domain name you are referring to? Do you perhaps have more domains?

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