Refund Request

  • Author
    Posts
  • #1240277

    blocktrade
    Member

    Hello,

    I just purchased the WordPress.com value bundle not realizing I wouldn’t be able to install my own custom theme. Can you please refund my purchase?

    It looks like I need to host somewhere else to use my own themes. Thank you.

    The blog I need help with is droiddrones.com.

    #1240391

    anonyas
    Member

    This thread has been tagged for staff will see it..

    Only they can refund it..

    #1240393

    blocktrade
    Member

    thank you.

    #1240395

    anonyas
    Member

    Oh.. Also, you can DIRECTLY request an refund at the “Store > My Upgrades”, if the staff does not respond fast enough..

    Also, you could read this http://en.support.wordpress.com/upgrades/ for more info” on the matter..

    #1240396

    blocktrade
    Member

    does anyone know the steps I need to now take with hostgator so that I can use a wordpress version that allows for the install of custom themes?

    #1240397

    auxclass
    Member

    Try asking for it yourself at:

    Dashboard >> Store >> My Upgrades >> Should be a refund button associated with any upgrades that are eligible to be canceled. Did you also get a domain name with the upgrade? Domain names have a 48 hour refund window – refunds that have domain names attached to them need to be handled by a person to make sure a domain name is not canceled by accident and lost – you can point your domain name – name servers to your new host so no need to cancel domain registration

    #1240399

    blocktrade
    Member

    I bought the domain a while ago on godaddy, so we are ok there. thank you

    #1240400

    blocktrade
    Member

    I did ask for the request through store>>>upgrades. Thank you, just sent it.

    #1240404

    anonyas
    Member

    No problem!!

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