Registered and paid for domain, not working

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  • #638722

    niklasbjork
    Member

    I registered and paid for the domain niklasbjork.com and got the receipt from wordpress saying it went well:
    “Your WordPress.com Upgrades were purchased successfully.

    Post: Domain Registration – niklasbjork.com mapped to http://niklasbjork.wordpress.com
    Cost: $17″

    When I check my upgrades and domains however it’s simply not there. Only my niklasbjork.wordpress.com is visible. Did I do something wrong with the purchase or what?

    The blog I need help with is niklasbjork.wordpress.com.

    #638823

    auxclass
    Member

    It looks like something failed in the registration process, I can’t find niklasbjork.com on a whois search.

    You should ask the Staff to look into what happened. I will also flag this for Staff attention. I have seen a couple of other registration failures in the last few days and the Staff was able to help.

    http://en.support.wordpress.com/contact/

    #638828

    niklasbjork
    Member

    Thanks for a quick reply!
    I sent them a message regarding this issue yesterday but I havn’t received any words from them yet… I’m hoping for some help before the 48h refund-window closes.

    #638853

    auxclass
    Member

    As long as you have ask for the refund inside the correct time frame the Staff has had a real good record on the refunds even if they are a bit slow getting back to you. Sometimes they get a bit backed up. You can also reference this Post as asking for assistance also.

    #638932

    macmanx
    Staff

    It looks like the domain registration never went through. I have added $25 in credit to your account. Please feel free to try again and let us know if it works out for you!

    #638933

    niklasbjork
    Member

    Thank you macmanx! I’ll have a new go now then!

    #638944

    macmanx
    Staff

    You’re welcome!

    #638948

    niklasbjork
    Member

    niklasbjork.com works now! Thank you for the help!

    Now I just need to get the site going… :)

    #638952

    macmanx
    Staff

    Perfect, I’m glad I could help! :)

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