related posts feature – where did it go?

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  • #484023

    sarahjzwier
    Member

    I know that some people want to disable the related post feature, but I like it. However, I haven’t seen it working on my blog for months. I already checked to make sure that it wasn’t disabled under “appearance” and “extras”. There is a box that says “Hide related links on this blog, which means this blog won’t show up on other blogs or get traffic that way”. It is unchecked and always has been, so I’m not sure what’s wrong.

    The blog I need help with is maknao.wordpress.com.

    #484329

    timethief
    Member

    Appearance > Extras
    __Enable mShots site previews on this blog
    Click “Update Extras”

    #484331

    timethief
    Member

    OOPS! I’m sorry. Let’s do that again:

    Appearance > Extras
    __ Hide related links on this blog, which means this blog won’t show up on other blogs or get traffic that way
    Uncheck this above ^ then Click “Update Extras”

    #484332

    sarahjzwier
    Member

    I had already done that.

    #484333

    timethief
    Member

    @sarah
    Unless you forgot to click “Update Extras” you have a problem that needs Staff to correct it http://en.support.wordpress.com/contact/

    P.S. These “extras” on on by default.

    #484334

    timethief
    Member

    Sorry for the confusion when I first replied. I need coffee … lol :D

    #484336

    sarahjzwier
    Member

    Yes, I clicked “update extras” and is says it updated. Thanks for your help. I’ll contact Staff.

    #484337

    timethief
    Member

    @sarah
    I’m sorry for being so out-to-lunch before I’ve even had breakfast. :s Staff will fix this for you – not to worry. :)

    #484397

    sarahjzwier
    Member

    No problem! But I have a question – how long does it usually take the Staff to fix something like this? I submitted a request, but haven’t heard from them and it isn’t fixed. How would they contact me? Email?

    #484398

    1tess
    Moderator Emeritus

    Yes, they will send email if there are questions, or when the problem is solved.

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