Remap my domain – help!

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  • #948199

    mseasons
    Member

    Hi –

    Stupidly, I let my domain name expire. I think it’s been ‘released’, as I’m now getting this message when I try to purchase the domain again in the Store:

    ‘The domain omnomlondon.com has already been registered on WordPress.com. Please contact support if you would like to map this domain again.’

    Can someone please help me to map the domain again?

    Many thanks,
    Melanie

    The blog I need help with is omnomlondon.wordpress.com.

    #948354

    jackiedana
    Member

    Sorry about that. Please go to your blog’s Dashboard, and under Store > My Upgrades you should now have a “Renew Now” button.

    If that doesn’t work for you, please let us know.

    #948409

    mseasons
    Member

    Hi there –

    Sorry I should have explained better. The domain expired on 16 June, and so there is no ‘renew’ button.

    I was told by support that it wasn’t available for renewal and that I would have to wait for your registrar to return it to the public market.

    During that point, I could always see it in my dashboard (without the renew now), but now it’s disappeared and when I type in the URL, I get:

    ‘The domain omnomlondon.com has already been registered on WordPress.com. Please contact support if you would like to map this domain again.’

    I’m assuming this means it’s been released now? How can I claim it back? Or do I have it all wrong?

    Thanks very much

    #948432

    macmanx
    Staff

    No, it’s still being held by the registrar.

    Sorry for the confusion!

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