Removing invisible windows

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  • #3021217

    nemaavla
    Member

    Hi!
    I have noticed, that there are many ‘invisible’ windows for me. It just are mentioned various strange windows by my screen reader. I am totally blind and for my blogging and setting up my WordPress things I didn’t need any help of sighted people. I have noticed and also many blind persons, that there are some strange invisible windows, in when We can’t work. It is for example settings, or another such things.
    We would like to set those things by our selves and also, I don’t need to be my blogs died due to strange inaccessible things, which currently WordPress.com do. But, another blogs companies do It.
    I understand It, that there are maybe not enough blind people, but We don’t want to remove, or move our blogs somewhere to another place. Please, could You fix those strange options there?
    Thank You!
    Marco

    The blog I need help with is tanukispacesk.wordpress.com.

    #3021322

    jennwenger
    Member

    Hi nemaavla

    Perhaps you might find the Dashboard a little more friendly.

    You can access the settings here:

    http://tanukispacesk.wordpress.com/wp-admin/options-general.php

    This would be a good question to leave in the “Ideas” forum:
    https://en.forums.wordpress.com/forum/ideas

    #3021323

    nemaavla
    Member

    OK.
    So You didn’t understand me well.
    For example, I would like to change my interface language to another and there appears a strange window, which I can’t use via my keyboard. Also, this is very strange using by a mouse.
    This same is for example with a deleting site. There were written something, like enter your site. Ofcourse, again it was invisible window.

    #3021490

    nemaavla
    Member

    It’ll be better to look on It with some person, which understand a blind people problems in computer. This thing with interface languages in a combo box was very great idea, but now those windows are hidding another windows maybe and for this It is not accessible I think. I am not a developer of WordPress. You just wrote in Support about accessibility, but It is not accessible.

    #3021491

    nemaavla
    Member

    Sorry for double posting. I think on account settings, not of blog general setting.

    #3021554

    jennwenger
    Member

    I tagged this post with modlook so someone can have a look at it.

    #3021557

    supernovia
    Staff

    Hi @nemaavla, thanks for the feedback. I know we’re definitely trying to be more accessible, so it’s good to know when something isn’t working right.

    Can you clarify whether this is a new issue you’re experiencing, or whether this has been a problem for a while?

    #3021563

    nemaavla
    Member

    No, this is new issue. This is not on a while.
    I have also tried It with mouse to set another language, but It is for blind persom, like me very impossible.
    But, this is not just one example of those strange windows. Also, if You delete blogs (or sites), strange issue again appears.

    #3021580

    supernovia
    Staff

    @nemaavla thank you — do you happen to remember when this started for you, or when it last worked? I can try to see what changes were made during that time.

    Also if you have any more details about the strange issues you’re seeing, please send those.

    #3021597

    nemaavla
    Member

    I don’t remember, but I think, that maybe before this summer It was OK.

    #3021612

    supernovia
    Staff

    Thank you – can you do one more thing and send links to a few pages where you are running into invisible windows?

    #3021615

    nemaavla
    Member

    Those pages are:
    Account settings (language)
    And also, delete site, where is written “enter name of this site to delete” and this is another invisible window. I don’t know, that those page will work for You.

    #3021617

    supernovia
    Staff

    Thank you, that’s helpful!

    #3021618

    nemaavla
    Member

    But, maybe there are also another sites with those strange things. I know, that some dialogues in WP are visible, but those are not visible.

    #3021619

    supernovia
    Staff

    Thanks, lastly, when you say the window is invisible, can you tell me what that means exactly? I’m not sure I understand.

    #3021620

    nemaavla
    Member

    Invisible is for screen readers for the blind. For example, NVDA says, that this object is invisible. I couldn’t explain You about functions of NVDA, but It practically means, that I can’t do such things, like read in this window. I use only computer, keyboard and screen reader. Mouse is hard for the blind.

    #3021621

    supernovia
    Staff

    OK. Good to know it’s coming from NVDA at least; that’ll give me something to search with. Thanks for that.

    #3021646

    supernovia
    Staff

    @nemaavla I just wanted to let you know our team found what you’re referring to, and while we can’t promise a fix right away, we have ideas and how to move forward and take care of this. Thanks again for your feedback.

    #3021647

    nemaavla
    Member

    OK, this problem wasn’t removed with those invisible windows. I don’t know, what to choose for another blogging.

    #3021648

    supernovia
    Staff

    Hi @nemaavla, yeah we can’t promise a fix right away. But one of our developers has spotted the issue and has a fix in the works.

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