Removing Site from WordPress.com

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    Posts
  • #1059236

    mojowill
    Member

    I have 2 sites listed under wordpress.com for using Jetpack with both self hosted. One of which was a dev site can this be removed.

    theMojoWill (which is showing posts, comments and pages in my wordpress.com dashboard) is the LIVE site. It was originally on mojowill.wpengine.com and is now on http://www.mojowill.com

    Mojowill is the old DEV site which I have since disconnected from WordPress.com. This was on dev.mojowill.com.

    Would be good if there was an option to delete sites myself?

    How do I fix this?

    #1059376

    timethief
    Member

    You cannot do this yourself. Staff will delete the site(s) you specify the URL(s) for. Please please patient while waiting.

    #1059440

    macmanx
    Staff

    I have removed the requested site.

    Please let us know if you need any further assistance!

    #1059475

    mojowill
    Member

    Thanks you deleted the WRONG ONE!

    #1059476

    mojowill
    Member

    Now site stats don’t work for the site it is still installed on? I get an API error. Just remove all sites from my WordPress.com account and I will reconnect my Jetpack.

    If you are going to FORCE me to use a WordPress.com account simply to use Jetpack at least make it all make sense.

    I’m a WordPress developer and have struggled with the way it is meant to be set up how are average end users meant to manage?

    #1059477

    mojowill
    Member

    Really not sure what is going on now? Both sites are back and stats have started working?

    Please see this screenshot the TOP site needs removing….

    Also why does it only say 1 comment and 13 posts there are 92 posts and 117 comments!

    #1059492

    macmanx
    Staff

    You requested the removal of mojowill.wpengine.com, which is what I did.

    All of Jetpack’s functions are handled through our end and stored on WordPress.com, which is why it needs to remain connected to your WordPress.com account.

    What is the URL for the top site that needs to be removed?

    #1059499

    mojowill
    Member

    No it was the dev site I wanted to have removed. Currently both sites seem to show the same domain. The only differential is the name and the fact that one has stats against it.

    Themojowill (which shows on the bottom if the screenshot) has stats against it and is the live site.

    Mojowill is the top site and has no stats against it and dan be deleted.

    #1059500

    macmanx
    Staff

    Ok, I need to know the URL of the site to delete, so I don’t delete the wrong one. I can’t search by title.

    #1059502

    mojowill
    Member

    That’s the trouble they are both showing the same URL.

    #1059504

    mojowill
    Member

    If it helps the site id on your system is 41675240

    #1059509

    macmanx
    Staff

    Ok, what are the URLs?

    #1059510

    mojowill
    Member
    #1059512

    macmanx
    Staff

    Ok, I have removed the listing as requested.

    Please let us know if you need any further assistance!

    #1059543

    mojowill
    Member

    Sorry this is just confusing the hell out of me.

    I got an error on my LIVE site saying the the token was incorrect and I should disconnect and reconnect to WordPress.com which I did.

    Now I don’t have any blogs listed on my wordpress.com “My Blogs” page but on the stats page I have the same website listed twice, both with zero stats.

    I only noticed this today, stats were working on my site and when viewing on wordpress.com although they always showed as empty on the iOS app.

    What is going on?

    #1059545

    macmanx
    Staff

    It looks like your stats issue may have been resolved by one of my colleagues.

    As for My Blogs, we made the decision to remove Jetpack blogs from the My Blogs tab for now.

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