renew and transfer domain

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  • #1945284

    yennabaronee
    Member

    Hi There,
    I’ve had one hell of a time this year trying to transfer my domain. Ive been going back and forth between my new provider “Squarespace” and “Wild West Domains” as well as WordPress trying to transfer my name. Recently my domain name “gennabaronistudios.com” expired. I’m not sure how to proceed. Do I need to renew with wordpress in order to transfer it to Sqspace? Im grateful for any help you many give.
    Thank you

    The blog I need help with is heavyknees.wordpress.com.

    #1945402

    timethief
    Member

    I think it’s best if I tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1945403

    timethief
    Member

    Oops, it looks like gennabaronistudios.com has expired. For more information on what your options are, please see this document.

    #1945502

    rachelmcr
    Staff

    Hi there,

    I’m sorry for the trouble you’ve had with this. However, the domain gennabaronistudios.com was purchased by a different WordPress.com account. Only the account that purchased and owned that domain name can recover it from expiration and transfer it to another registrar. Please log in to that account and contact us directly for help recovering that domain.

    If you’re not sure what account was used to purchase that domain, or you aren’t able to log in to that account, please let me know and I can provide further help with that.

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