Renew domain

  • Author
    Posts
  • #2834621

    karatibbel
    Member

    My domain expired when I was away traveling in November and I’m trying I renew it or buy it again and it says it is already taken

    The blog I need help with is karaphotographydotorg.wordpress.com.

    #2834728

    pavanraheja
    Member

    HI ,
    What is the domain you are trying to book. So we can understand better and enable you to get your domain.

    #2834735

    karatibbel
    Member

    karaphotography.org

    #2834750

    pavanraheja
    Member

    HI ,
    Just checked the details of your domain. Your domain is in Redemption period. You will probably have to pay an additional charge to register the domain with you again. The charge usually depends on the service providers. You could check with your service provider directly or we can check , one of our happiness engineer would provide you details of the charges in order to get it re registered with you. Also the other option is chances are your domain would be available after the redemption period which is usually 30 to 35 days then you can purchase it on a normal price if there are no other buyers.
    Hope this was helpful , one the happiness engineers would help you soon.
    One of the happiness engineers will revert you soon.

    #2834752

    karatibbel
    Member

    Thank you for your help, that was part of the problem, I didn’t know who was providing the service. What would the fee be and what is the date my domain becomes available again?

    #2834758

    pavanraheja
    Member

    The expiration took place on 2016-12-21

    The availability depends on service providers between 30 or 35 days.

    Please read: Domain Expiration
    https://en.support.wordpress.com/domains/domain-expiration/#redemption-period

    The above will give you some more useful information as well.

    #2834763

    karatibbel
    Member

    Ok how do I go about paying the fee and buying the domain again

    #2834878

    karatibbel
    Member

    Hello, can you please tell me how to pay the fee to get my domain back? I need it back immediately

    #2834880

    pavanraheja
    Member

    Hi,
    I have made the wordpress staff aware by adding the needed tags. Someone from the team will revert you soon. Thanks for being patient. They’ll get in touch soon.
    Rgds
    Pavan

    #2834884

    Howdy –

    Adding the ‘modlook’ tag will flag a thread for staff attention.

    I’ve confirmed that karaphotography.org is in redemption. I’ll be happy to start the process of recovering the domain. There is an additional $80 charge that is billed by our domain partner to recover a domain from redemption. Please confirm that you agree to pay that charge and I’ll get the process started.

    #2834886

    karatibbel
    Member

    Yes please that would be great

    #2834899

    No problem!

    You should have an email from me. It outlines the redemption process and also has a payment link for the redemption fee + domain registration for the year.

    I’ve also sent a note to our domain partner already asking that the domain be restored. I should hear back from them within 48 hours and will give you an update asap.

    #2834900

    karatibbel
    Member

    Hi Liz,

    I just paid for my domain to be restored and still don’t see it showing up. Does it take a while or is something wrong?

    #2834905

    Hi –

    I’m waiting to hear back from our domain partner. Once I hear back that the domain is restored, I’ll add it back to your account and everything will be working. I’ll post an update as soon as I have more information.

    #2834906

    karatibbel
    Member

    Thank you very much!

    #2834907

    The domain has been restored to your account.

    It isn’t working quite yet, because it has name servers pointing to both Wix and WordPress.com.

    Which ones are correct?

    #2834908

    karatibbel
    Member

    It should be pointing to wix

    #2834909

    ginapanozzo
    Member

    Please help me!!!!!!!!!!!!!!!!! I’m having a similar problem. I’ve been locked out of my original wordpress.com site and I made a new wordpress.com just so I could post here. I’ve sent two emails and no response. The domain in question is ginabearsblog.wordpress.com. I will happily pay the fee as well. Please help me get back into my original account and my wordpress back!

    #2834911

    pavanraheja
    Member

    HI ,
    What is the domain you are looking for (ginabearsblog.com) that is what is the .com domain you are looking , so we can analyze and update you , what we can do best for it.. !

    #2834913

    ginapanozzo – I’ve sent an email to the email address on the account for ginabearsblog.wordpress.com. We need to hear from you under that user account in order to move forward with the redemption of ginabearsblog.com. You can post here from the correct user account or reply to the email. Either is fine.

The topic ‘Renew domain’ is closed to new replies.