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renew my domain

  1. i need to renew a domain that has expired

  2. I tagged this thread for Staff to sort this for you. Please subscribe to the thread and you will be notified when they respond.

  3. thanks

  4. You're welcome.

  5. Hi there,

    The domain expired on November 9, 2012 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal.

    If you'd like to renew your ownership of this domain, you have several options:

    1) We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar. Since you already purchased domain mapping on December 26, the total amount would be $85.

    2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool)

    3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $18. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can't control it.

    If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply here letting us know. We will then send you a direct request for payment and will contact our registrar on your behalf, asking to restore the domain.

    Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.

    If you choose not to redeem your domain, I'll issue a refund for the domain mapping upgrade you bought on December 26.

  6. Yes I would like to go with option one please

  7. I've sent you the payment link by email.

    Once you've made the payment, I'll request the redemption of your domain.

  8. Payment sent

  9. I've confirmed receipt of your payment and have requested redemption of your domain through our registrar partner. I'll keep you posted once I hear back.

  10. Your domain has been redeemed and restored to your account. I've set it as your primary domain and you can manage it under Store > Domains.

    Just let us know if you need anything else.

  11. Thank you SOOOOO much!

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