Renew problems

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  • #1711286



    I want to renew the expiring domain mapping for and the customized features for the same wordpress account.

    Nowhere on my wordpress does it offer me the option to renew. I also cannot buy a new account because it says the current domain is currently in use. This website is for a business and I can’t wait for it to expire and then buy new.

    please offer some help: (email redacted)

    Take care,

    The blog I need help with is


    I’ll tag this for a staff answer. Please be patient while they respond. Hopefully this domain doesn’t expire within 10 days.



    Hi there,

    It looks like your site was originally created by a different user who subsequently transferred ownership of the site to your account. However, they didn’t also transfer the upgrades, which remain on their account.

    If you are in touch with this individual, please ask them to comment in this thread requesting that the upgrades be transferred to your account, and I will take care of that for you.

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