Renew Subscription

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  • #1061822


    I’m seeing a message saying Subscription Status Expired when I try and renew my annual subscription, alongside the message is a button saying Please Contact Support To Renew This Product.

    When I click the button it brings me here to the public forums, which is probably not the best place to find someone to take a credit card payment.

    Are there any WordPress staff with a credit card machine reading this?

    Blog url:

    The blog I need help with is



    You can’t do credit cards in the forum and I don’t think any staff members take payments – only through their payment portal.

    What is the domain name you want to renew?

    I have flagged this for staff attention



    Thanks Auxclass.

    That was kind of a sarcastic joke about a help button on the payments system directing users to the public forums. I’m not going to be putting my credit card details on here, don’t worry!

    Hopefully a member of staff will pick up your flag. Cheers.



    The domain expired on September 18 and is currently in the redemption period.

    I have sent an email with further details to the address on your account.

    Please reply to the email when convenient.

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