en WordPress.com Forums › Support Renew Subscription Author Posts November 4, 2012 at 1:32 pm #1061822 dm1974Member I’m seeing a message saying Subscription Status Expired when I try and renew my annual subscription, alongside the message is a button saying Please Contact Support To Renew This Product. When I click the button it brings me here to the public forums, which is probably not the best place to find someone to take a credit card payment. Are there any WordPress staff with a credit card machine reading this? Thanks.. Blog url: http://bluebackhotrod.wordpress.com/ The blog I need help with is bluebackhotrod.com. November 4, 2012 at 2:03 pm #1061894 auxclassMember You can’t do credit cards in the forum and I don’t think any staff members take payments – only through their payment portal. What is the domain name you want to renew? I have flagged this for staff attention November 4, 2012 at 2:19 pm #1061895 dm1974Member Thanks Auxclass. That was kind of a sarcastic joke about a help button on the payments system directing users to the public forums. I’m not going to be putting my credit card details on here, don’t worry! Hopefully a member of staff will pick up your flag. Cheers. November 4, 2012 at 6:41 pm #1061933 macmanxStaff The domain bluebackhotrod.com expired on September 18 and is currently in the redemption period. I have sent an email with further details to the address on your account. Please reply to the email when convenient. Author Posts The topic ‘Renew Subscription’ is closed to new replies.