Renewing a domain but not hosting.

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  • #1525052

    My friend bought a domain and theme through wordpress, she wants to keep her domain but cancel her hosting. Is this possible? I’m new to WordPress in general. Thanks in advance

    The blog I need help with is samanthahalas.com.

    #1525220

    timethief
    Member

    All host here at WordPress.COM is free of charge. WordPress.COM and WordPress.ORG are completely separate and have different logins. http://support.wordpress.com/com-vs-org/

    If you’ve registered your domain through WordPress.com and now want it to point to a blog or website hosted elsewhere then you can do this by updating the nameservers.
    http://en.support.wordpress.com/domains/domain-management/

    Please have your friend log in here and communicate directly with us. Working through others is never the best course of action to take.

    #1525221

    timethief
    Member

    Also note this please:

    Note: Premium Themes that are licensed for WordPress.com use only cannot be transferred to self-hosted WordPress.org sites. http://en.support.wordpress.com/themes/premium-themes/

    WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Log in as Admin under the exact username account that registered the blog and purchased the upgrades for the blog . Then request a refund yourself directly from the Store -> My Upgrades section of your Dashboard, or contact support to request a refund. http://en.support.wordpress.com/upgrades/#refunds

    #1525269

    Hi there, thanks for your help.

    Everything is clear now, thank you :)

    #1525272

    timethief
    Member

    You’re welcome and happy blogging.

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