I am having trouble renewing a domain during the grace period - the website either instructs me to go to My Upgrades and renew it (but there is no option to renew it, it simply says it expired (yesterday), or it tells me to send an email to "contact us" and they'll sort it out. But when I click on the "contact us" link it just takes me to this support site, where I can search for an answer, or post to the community (as I am doing now). It is extremely frustrating! I've been going around in circles for hours trying to simply figure out how to pay $13 to renew my domain... Please help!
The blog I need help with is blog.poken.com.