Renewing domain name

  • Author
    Posts
  • #1089884

    lvelasco
    Member

    I have a message that my domain name has expired, but I can’t find how to renew it. Any suggestions?

    The blog I need help with is conduitstreet.mdcounties.org.

    #1090017

    timethief
    Member

    Did you purchase your domain name through WordPress.com?

    #1090020

    lvelasco
    Member

    I just took over this, but I believe we did. Not sure how to find out?

    #1090024

    timethief
    Member

    Go here > Store > My Upgrades and see if your domain mapping upgrade is the one that’s expiring.

    Blogs belong to the username accounts that register them. Are you logging in under the username account that registered the blog, purchased the domain name and the domain mapping upgrade for the blog?

    If you are not then you cannot renew the upgrade that the blog owner purchased without their involvement and Staff intervention.

    Note that I have tagged this thread for Staff assistance.

    #1090119

    ehollis
    Member

    It looks like our domain was registered by a staff person who has not been here for 3 years. Is there anyway I can get this changed to a different host name?

    #1090120

    ehollis
    Member

    Oops – I tried logging on as another staff person – still coming from Leslie Velasco

    #1090157

    ehollis
    Member

    I am very concerned that we will lose our domain – can someone please contact me tomorrow to update?

    thanks

    Leslie 410.269.0043

    #1090159

    timethief
    Member

    You cannot renew the upgrade that the blog owner purchased without their involvement and Staff intervention.

    #1090166

    ehollis
    Member

    As I mentioned before, that staff person is no longer at our association and did not leave on good terms. Is there anyway we can handle this without her involvement in order to keep out blog alive?

    #1090201

    macmanx
    Staff

    Which domain name are you referring to?

    The Domain Mapping for conduitstreet.mdcounties.org is good through 2013 and under your WordPress.com account.

    If you’re referring to actually renewing the domain name mdcounties.org , that’s registered through Network Solutions, not us.

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