renewing domain subscription by a new person

  • Author
    Posts
  • #1157951

    ldebarbaro
    Member

    Our domain name subscription needs to be renewed (1 day left), but in the meantime, the person who purchased it bailed out from our organization. He added me as a contact for the domain name however, there does not appear to be a link/option to re-subscribe. Please help!

    The blog I need help with is ldebarbaro.wordpress.com.

    #1158049

    auxclass
    Member

    All upgrades are owned by the original account – they need to transfer the upgrades to you if you want to renew them –

    they can transfer upgrades from the Dashboard >> Store >> My Upgrades

    Or they can log into this thread with the account that owns the upgrades and request the staff to transfer the upgrades to you- please be very clear with exactly what is to be transferred – from – to – which upgrades

    I will flag this for the staff to help

    #1158082

    jfmclaugh
    Member

    I’m the other person involved here, (email redacted) The upgrade mentioned above is mapping pittsburghcohousing.wordpress.com to pittsburghcohousing.org which I just did today. We also transferred the admin email under Settings- General to ldebarbaro’s email address, (email redacted) So next year, when the upgrade comes due again, she will be notified, not me, correct? If not, please make the changes required to transfer everything over to her email address. thanks

    #1158083

    jfmclaugh
    Member

    whoops,the email addresses were deleted from the post, so how do I get you the info you need?

    #1158150

    macmanx
    Staff

    I have transferred ownership of the upgrade to ldebarbaro as requested.

    Please let us know if you need any further assistance!

    #1158156

    jfmclaugh
    Member

    thanks- can you also please remove me completely from the blog- it doesn’t allow me to do that

    #1158157

    macmanx
    Staff

    The current owner will need to remove you via the Users section of the blog’s Dashboard.

    #1158158

    auxclass
    Member

    You need to also transfer ownership of the blog to a different person / account

    Go to Dashboard >> My Blogs >> when you mouse over the blog name you will see Transfer Blog as an option – click on the Transfer and follow the instructions – about three steps with an email to click on and the blog is transferred

    CAUTION: there is not much checking on the account name other than the spelling and does the account exist – so a spelling error can send the blog to the wrong account and you will need the staff to help retrieve it

    #1158162

    auxclass
    Member

    @macmanx – welcome back to the forum :)

    I thought that a blog owner could not be removed from a blog that they needed to transfer the blog to another account before they could leave or be removed from a blog? Or did I miss the blog ownership transfer in the thread above?

    Thanks

    #1158163

    macmanx
    Staff

    Thanks for the welcome, glad to be back! :)

    He’s not actually the owner in this case, so the owner can safely remove him.

    #1158164

    timethief
    Member

    @macmanx
    I’m very happy to see you here too.

    #1158165

    auxclass
    Member

    OK – I did not miss anything but also can’t see who the owner is

    Thanks for the clarification

    #1158166

    macmanx
    Staff

    captnmike, you’re welcome!

    timethief, thanks, you too!

The topic ‘renewing domain subscription by a new person’ is closed to new replies.