Renewing domain subscription
Hi, my domain is showing as expired, but when I go to the upgrades section, there is now renewal button….there doesn’t seem to be a problem with the url redirection, even though it is showing as expired 3 months ago….I remember updating my card details, so this should have gone through automatically….could it be wordpress has not updated my upgrades?
The blog I need help with is patternsofexperience.co.uk.
patternsofexperience.co.uk. – is mapped to a blog here but is not registered here – WordPress.COM can’t register .co.uk domains –
You need to contact the company you registered the name with for renewal status and to renew
Your domain mapping is renewed here – but you need to be logged in as the owner of the upgrade to renew it
Hi, thanks, the message is saying the upgrade expired on 20 dec, so I’m assuming this is referring to a wordpress upgrade. Also, the fee is in dollars, my hosting company is a UK company, and I have my card registered with them, so all my upgrades are automatic…including domain name renewals. I will check my hosting company.
Check the status of your Domain Mapping
Dashboard >> Store >> My Upgrades
Dashboard >> Store >> Billing History
Is the charge $ 13.–? That is the Domain Mapping cost per year
If the notice is on your Dashboard here then it is for sure the Domain Mapping or another upgrade from WordPress.COM since your domain name is not registered through here
hosting is all up to date with the domain name, so this is definitely a wordpress issue
yes agreed, but there is nothing in my billing history and there is no renewal button. The blog is still referring to my domain name though…so no problem, but it is asking for an upgrade since 20 dec…and no way of checking, so I am not sure if there is a grace expiry period and my site is about to tank!
Is there another account that might have purchased the upgrade? Do you have a second account?
Your blog has domain mapping so someone needed to pay for the mapping
I have flagged this for the staff to help
The mapping record did expire on December 20, but for some reason, our system never removed it.
I have removed it for you now, and you can re-map the domain by adding it via Store -> Domains in your blog’s Dashboard.
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