renewing domain troubleshooting

  • Author
    Posts
  • #2012518

    The renew now button for my expiring domain is not there. How do I renew it? It expires in two months.

    The blog I need help with is historicalsocietyofeastonct.org.

    #2012662

    kokkieh
    Staff

    I’ve tagged this thread for staff to follow up. Another volunteer might respond with an answer before they do, but I’ve tagged the thread so it isn’t lost as there appears to be quite a backlog on the forum at present. Please subscribe to the thread so you are notified when they respond and be patient while waiting.

    #2012741

    macmanx
    Staff

    Only the owner of the domain can renew it via Store -> Domains in the blog’s Dashboard. At the moment, there are no domains under your account.

    #2012743

    I am the owner, though…

    #2012745

    macmanx
    Staff

    Not of the domain nor the blog, both were registered under a different account and the ownership was never transferred.

    Please see http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-wordpress-com-user-or-account to transfer ownership of the blog and its upgrades.

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