Renewing subscription

  • Author
    Posts
  • #3142728

    somethingm
    Member

    How do I renew this plaN? My partner is on vacation and he has the email password of this plan. Can you please email me at (email redacted)? I am one of the admin here, Mary Grace Guevara or Grace. This is urgent. Thanks

    The blog I need help with is startstomething.wordpress.com.

    #3142764

    somethingm
    Member

    Hello! The blog I need help is this one: https://dversepoets.com/

    #3142789

    fstat
    Staff

    Hi there,

    Only the account that has purchased the plan can renew it. Isn’t there a way to contact them?

    #3143032

    somethingm
    Member

    Hello! I can’t log into the user account, dversepoets. as I don’t have the password for dverse. My co-admin went on vacation for 2 weeks (no internet) and I am only 1 of the admin. Is there no other way as our poetry blog must be open for next week, Monday.
    Is there no other way for me as one of the admin to pay for the renewal of the subscription?

    Thanks for your reply.

    #3143039

    dversepoets
    Member

    Hello! I was able to get into the site and renew the subscription. How long does it take to be up and running again? Thanks for your assistance.

    #3143045

    somethingm
    Member

    Hello! I am rather confused as the site, dverse blog, is still not working and is still asking me to renew??? But I have paid already, it is showing as a new premium blog, good for 1 year. What did I do wrong???? I thought I click on the RENEW this site, dverse blog???? Please respond and tell me if I have renewed this same blog correctly? Thanks,

    Grace

    I am referring to the dverse blog site.

    #3143239

    kokkieh
    Staff

    It looks like the domain was not properly linked to the plan when you bought the Premium Plan. I’ve fixed that, and your site should be working now.

    #3143282

    somethingm
    Member

    Thank you for the support and excellent help!

    #3143324

    kokkieh
    Staff

    Happy to help :)

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